Three fantastic speakers lined up to kick off each of the 3 days of practical, useful and fun User Experience goodness!
Jonathon Colman is a Webby Award-winning UX content strategist at Facebook.
Alberta Soranzo is Director of End-to-End Service Design at Lloyds Banking Group.
Jane has worked as a UX in The City, in start ups, at agencies, in government at GDS and is now design director at MOO.
Need help planning which sessions to attend? We've provided a breakdown of our various session types below.
A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.
Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.
A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.
An in-depth working session on a specific topic. May include paper presentations.