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9–11 September 2015

McGrath Centre, St. Catharine's College, Cambridge

Designing better forms

Sjors Timmer Notura

Session type: Workshop
Session duration: 60 minutes

About this Workshop

Successful form design has powered the emergence of web giants like Amazon, Google and Facebook. But forms have also now become integral to how users expect to interact with government, finance and healthcare services.

At the same time, the rise of the mobile web, touch screens and the recognition of the importance of accessibility have radically transformed the building blocks that make today's forms usable. With increasing complexity and rising user expectations, how can we make forms more user-friendly, device-independent and perform even better?

In this workshop you'll learn how to create understandable, accessible and responsive forms.

In the first half, we'll discuss the theory, which will cover:

  • the basics of good form design
  • the findings and guidelines from design and accessibility research
  • the opportunities and challenges that responsive form design for mobile, tablet and desktop bring
  • a case study demonstrating how these parts come together

After gaining a solid understanding of the principles behind good forms, in the second half you'll have the opportunity to put your newly-acquired skills into practice. Using an example from the real world, we will redesign a form by applying the principles we have discussed.

At the end of the workshop you will have gained:

  • understanding of form design for today's responsive web
  • knowledge of the constraints and opportunities for accessible forms
  • skills to create better and simpler forms that make users happy and take conversion up

About the Speaker

Sjors Timmer is a freelance interaction designer. He has designed and re-designed many forms for companies and organisations such as Zopa and the Ministry of Justice, and recently taught a workshop on form design at General Assembly.

He is actively involved in the design community, where he co-organised UX Camp London and UXDO, a series of practical workshops. He has given presentations on a broad range of design subjects, including hermeneutics for designers at UX Brighton and designing with time in mind at EuroIA.


Session Types

Need help planning which sessions to attend? We've provided a breakdown of our various session types below.

Case Study/Experience Report

A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.


Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.


A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.


An in-depth working session on a specific topic. May include paper presentations.