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I will be presenting a case study about the considerations that need to be taken into account when designing experiences that involve music delivered through multiple channels, working with a geographically dispersed team.
I'll also focus on a variety of products that aim to provide a range of services - from streaming and downloading digital music to creating new radio experiences, all delivered through different platforms: radio, responsive, mobile and wearables.
Finally, I will present my personal experience in overcoming the challenges when designing for new devices in emerging markets, the pros and cons of having a geographically dispersed team and the complexity of designing for multiple contexts.
Diana is the UX lead for 7digital, a digital music and radio platform. Her mission is to advocate for users in a variety of projects in the business, from core 7digital products to client services.
In every project she works on, Diana draws from a wealth of experience from working in different industries - eg as a creative technologist, consulting at Accenture, and in 3D animation.
Need help planning which sessions to attend? We've provided a breakdown of our various session types below.
A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.
Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.
A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.
An in-depth working session on a specific topic. May include paper presentations.