About the Speaker
Richard Ingram has over a decade’s experience in the field of digital product, content and user experience. As a content strategist and information designer, he’s passionate about the role data science plays in designing content-rich experiences. Richard joined the Customer Success team at Geckoboard as a content developer last year to help revamp their self-service support content. Before that, he helped established brands, non-profits and start-ups alike to create and sustain web content that works, including Citizens Advice, Institute for the Future and Bus Éireann.
For the past 6 years, Richard has helped co-organise the London Agile Content Meetup, which successfully led to its own annual conference in the shape of agile content conf.